Current students, Alumni and Subscribers will get the best support experience through the User Portal, when logged in, including access to the material accessible only through their alumnus and/or subscriber levels.Login here.

If you have lost access to your account and need assistance in accessing it, or if you have never claimed your alumnus account, please contact us by submitting a support ticket and we will endeavour to assist.

Request Account Assistance

App and Add-in clients will get the best support experience through their User Account, when logged in. Login here.

If you have lost access to your account and need assistance in accessing it, or if you have never claimed your alumnus account, please contact us by submitting a support ticket and we will endeavour to assist.

Request Account Assistance

 
 
Alternatively, you can open an App support ticket directly using the button below.

Submit App Support Ticket

Materials published before 2013 included download instructions to download accompanying course files via a zipped archive. That legacy support is no longer provided, and files may only be accessed via the user file browser.

Should you require assistance with accessing those files, please raise a support ticket and we will contact you with the access instructions. Please include in the ticket the materials code published on the bottom of each page and the venue and timing when you attended the course.

Request Account Assistance

Some limited support is available to non-subscribers who aren't alumni or current students. You can submit a support ticket and make your request.

Request Account Assistance

 
 
Alternatively, the Wiki menu option above may provide you with the information you seek.